Shipping policy

Here are the average delivery times for all our packages:

Order Processing: After placing an order, we need 3 to 5 business days to process your order. During the week, this usually takes one business day, but for orders placed on Friday evening or over the weekend, the processing time may be slightly longer.
Delivery: Once your order is processed, it will be shipped. Delivery typically takes 15 to 21 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, feel free to contact our customer service team.

How is your order processed and delivered?

Placing an order

Ordering from Nova's Jewellery is a simple process:

  1. Go to the product page of the item you want to purchase and click the black "Add to Cart" button.
  2. Make sure you've selected the correct variations (size, color, etc.). If everything is correct, click "Proceed to Checkout."
  3. On the information page, enter your details and delivery address. Ensure that all information is correct, then click "Continue to Shipping."
  4. On the shipping page, you can review your details and confirm that delivery is completely free for all orders. Then click "Continue to Payment."

Payment

We offer several secure payment options, using SSL encryption to ensure a reliable experience:

  • Paypal
  • Credit card / Mastercard

Once you have selected your payment method, click "Complete Order." You will be redirected to a secure page to finalize your purchase. If you encounter any issues with your order, do not hesitate to contact us.

Shipping Costs

We cover all shipping costs. All our products are delivered to your home free of charge, with no minimum order required.

Shipping your order

Did you find the perfect look or accessory on our site? We understand your excitement and do our best to process and ship your order as quickly as possible.

To maintain fair and reasonable prices, we have chosen a bulk shipping model. We gather orders until a minimum quantity is reached before shipping. We hope you understand this approach, as it helps us contribute to a more sustainable and responsible world.

We do our best to ship your order as quickly as possible.

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